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Conditions of Use
By using this web site, you signify your agreement to the following
conditions of use ("Conditions of Use"). Please read these
Conditions of Use carefully before using this web site. Plaza de Libros may at any time revise these Conditions of Use by updating
this posting. You are bound by any such revisions and should therefore
periodically visit this page to review the then current Conditions
of Use to which you are bound.
Customer Service: If
you have any questions or comments about our virtual store or
about an order you have placed at with us, you may reach us at
customerservice@plazadelibros.com.
Company Information
| Address: |
Plaza De Libros
P.O. Box 5009
Los Alamitos, CA 90721 |
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| Shipping Address: |
Plaza De Libros
P.O. Box 5009
Los Alamitos, CA 90721 |
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| Website: |
www.plazadelibros.com |
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| Customer Service: |
customerservice@plazadelibros.com |
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| Special Orders |
customerservice@plazadelibros.com |
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| Book an Event: |
customerservice@plazadelibros.com |
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| School Purchase Orders: |
customerservice@plazadelibros.com |
Purchasing Terms & Conditions:
By purchasing items from this website, the
buyer agrees to abide by the terms and conditions for the purchase
stated on this website.
Returns: We
value you as a customer, and it is important to us that you are
completely satisfied with each purchase. For that reason, you
may return any item purchased from latinobooks.com by bringing,
or shipping, the item back to us. Items being returned must be:
- Returned within 30 days of purchase and accompanied by a receipt.
Latinobooks.com does not offer cash refunds. Instead, all returned
items will be replaced with an equivalent amount of on-line credit-
only redeemable on line. If your item was shipped to you, shipping
charges will not be included in the total of the refund unless
the wrong book or a damaged book was shipped.If you have any questions
about this returns policy, you may reach us at customerservice@plazadelibros.com.
Cancellations: Email
or contact us and we will cancel any order that has not already
been shipped. Please include your name and order number. You may
reach us at customerservice@plazadelibros.com.
Shipping: Final
shipping cost for an order is composed of a flat per-book shipping
fee. These fees will be displayed during your check out process.
We cannot ship to PO BOX addresses. Please provide us with a proper
"Physical Street" address when placing your order. Any
order to Alaska, Canada, and Puerto Rico, may incur an additional
fee to cover the extra shipping & handling charges.All packages
must be signed for at time of delivery. No package will be delivered
without a signature. However, a signed signature release form can
be left for the delivery driver if no one is expected to be home/work
during the day, to sign for the package in person.
Taxes: Sales
tax is charged for same-state orders, but not for out-of-state orders.
For example, if you are shipping to an address out of California
you will not be charged California sales tax.
Ordering & Payments: We
accept Visa and MasterCard and charges on your statement will appear
as Plaza De Libros Garden Grove, CA. Checks should be made payable
to Plaza De Libros.
Special Orders: "Special
Order" refers to a book that may not be readily available for
shipping. While some of these books might be hard to find, others
are more easily obtained. Books that are considered rare or collector's
items are special orders. In some instances, it may take us longer
to locate this book for you than it would for a standard order,
and the price is subject to change. We will contact you about the
status of any special order you place with us.
Mailing Lists: When
you register at Plaza de Libros or Plaza de Libros.com, you are required
to submit certain information, including your email address. If
you opt to join our email list, you will occasionally receive communications
with information on store events, promotions, new arrivals, and
other information we think may be of interest to you.
We Respect Our Customers Privacy:
Plazadelibros.com DOES NOT sell customer information
with ANY outside company. Plazadelibros.com does not believe or practice
spamming. Your email address therefore will be used to notify you
of your order's tracking information and other Libreria events and
other information we think may be of interest to you. Your order
with Plazadelibros.com is fully Secured, which means that all personal
information is Encrypted (scrambled) before it is transmitted. |