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Conditions of Use

By using this web site, you signify your agreement to the following conditions of use ("Conditions of Use"). Please read these Conditions of Use carefully before using this web site. Plaza de Libros may at any time revise these Conditions of Use by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Conditions of Use to which you are bound.

Customer Service: If you have any questions or comments about our virtual store or about an order you have placed at with us, you may reach us at customerservice@plazadelibros.com.

Company Information

Address: Plaza De Libros
P.O. Box 5009
Los Alamitos, CA 90721
   
Shipping Address: Plaza De Libros
P.O. Box 5009
Los Alamitos, CA 90721
   
Website: www.plazadelibros.com
   
Customer Service: customerservice@plazadelibros.com
   
Special Orders customerservice@plazadelibros.com
   
Book an Event: customerservice@plazadelibros.com
   
School Purchase Orders: customerservice@plazadelibros.com

Purchasing Terms & Conditions: By purchasing items from this website, the buyer agrees to abide by the terms and conditions for the purchase stated on this website.

Returns: We value you as a customer, and it is important to us that you are completely satisfied with each purchase. For that reason, you may return any item purchased from latinobooks.com by bringing, or shipping, the item back to us. Items being returned must be: - Returned within 30 days of purchase and accompanied by a receipt. Latinobooks.com does not offer cash refunds. Instead, all returned items will be replaced with an equivalent amount of on-line credit- only redeemable on line. If your item was shipped to you, shipping charges will not be included in the total of the refund unless the wrong book or a damaged book was shipped.If you have any questions about this returns policy, you may reach us at customerservice@plazadelibros.com.

Cancellations: Email or contact us and we will cancel any order that has not already been shipped. Please include your name and order number. You may reach us at customerservice@plazadelibros.com.

Shipping: Final shipping cost for an order is composed of a flat per-book shipping fee. These fees will be displayed during your check out process. We cannot ship to PO BOX addresses. Please provide us with a proper "Physical Street" address when placing your order. Any order to Alaska, Canada, and Puerto Rico, may incur an additional fee to cover the extra shipping & handling charges.All packages must be signed for at time of delivery. No package will be delivered without a signature. However, a signed signature release form can be left for the delivery driver if no one is expected to be home/work during the day, to sign for the package in person.

Taxes: Sales tax is charged for same-state orders, but not for out-of-state orders. For example, if you are shipping to an address out of California you will not be charged California sales tax.

Ordering & Payments: We accept Visa and MasterCard and charges on your statement will appear as Plaza De Libros Garden Grove, CA. Checks should be made payable to Plaza De Libros.

Special Orders: "Special Order" refers to a book that may not be readily available for shipping. While some of these books might be hard to find, others are more easily obtained. Books that are considered rare or collector's items are special orders. In some instances, it may take us longer to locate this book for you than it would for a standard order, and the price is subject to change. We will contact you about the status of any special order you place with us.

Mailing Lists: When you register at Plaza de Libros or Plaza de Libros.com, you are required to submit certain information, including your email address. If you opt to join our email list, you will occasionally receive communications with information on store events, promotions, new arrivals, and other information we think may be of interest to you.

We Respect Our Customers Privacy: Plazadelibros.com DOES NOT sell customer information with ANY outside company. Plazadelibros.com does not believe or practice spamming. Your email address therefore will be used to notify you of your order's tracking information and other Libreria events and other information we think may be of interest to you. Your order with Plazadelibros.com is fully Secured, which means that all personal information is Encrypted (scrambled) before it is transmitted.